Caregiver and Business Operator Perceptions of Communication Accessibility

Saturday, 2:30pm to 4:30pm
Rooms 74/75/76
ST14
This session is a presentation of research results following a MSHA 2014 poster presentation, Caregiver and Business Operator Perceptions of Communication Accessibility. The central research question was: How do caregivers of persons with aphasia and business operators perceive communication accessibility in community businesses? Participants consisted of five business operators and five individuals who were caregivers to people with aphasia. Interview questions for operators and caregivers consisted of open-ended questions that allowed for in-depth, qualitative examination of participant perceptions. Common themes in relation to communication accessibility were extracted from caregiver and business operator responses. This presentation will discuss the findings and the implications for future research for communication accessibility in businesses for persons with aphasia and their caregivers.
Track: 
Adult